Management Organization Development
By Mr. Valerian B-K. Masao II
Deoxyribo-Nucleic Acid (DNA)
is the biological (genes) and chemical makeup of all living things. It encodes
and transmits genetic information that is important in identifying living organisms
and components of organisms, which is a hereditary process (Le Page, 2011). Corporate DNA is made up of complex and unique
individuals of an organization. To understand the term DNA, how it functions as one system or as
subsystems collectively and working together as one system/organism will help the
OD professional by analyzing functions of a single employee that translates to
groups and whole organization’s employees collectively in a systemic way. An organization is made up of people with
cultures and beliefs, which are the underlying aspects that will need to be
addressed by the OD professionals during corporate culture change (Fagiano, 1994).
Any small misunderstanding from the OD team can cause a growing seed of
resistance. Also, it is very important to clarify such misunderstanding at an
early stage. Thus, OD professionals must understand how to persuade each and
every individual at all levels within the organization, as well as, cooperating
and implementing the OD functions, which are the organizational goals.
The article, Altering the Corporate DNA,
is the reinvention of corporate culture, which in many cases is when an
organization changes the way its employees are carrying out their daily duties
by making production of goods and services more effective and in an efficient
way. This process is the main function of the OD. Fagiano, (1994), said that “to shift
a culture you must shift a collection of belief” (4). An OD professional must understand that implementing
OD is not only to merely make general declarations and expressions about the
need for the organization to change, but also to follow up these words with
actions of change.
Fagiano,
(1994), spoke about requirements for creating a successful corporate culture
change that is apart from not only just statements or philosophies, but also from
the OD team, leadership and management collectively. In order to consistently back
up what they say with their actions, they are in need of strengthening the
“change” attitudes at all levels and on the daily activities within the
organization. This will provide positive results of change on OD because it
will bring about culture change that is rooted from the corporate culture DNA.
Thus, a corporate culture that is consistent with the environment will provide
the organization with positive culture that allows growth, which will also
manage to change the way employees behave, prioritize their tasks and carry out
their daily duties (Brown, 2011).
This article did not make the mistakes,
in which, many internal OD practitioners make by self-fulfilling prophecies
that culture change is an easy or partial strategy to pursue. Addressing the
status quo, Fagiano,
(1994), said organizational change is not going to be easy and there will be
two echelons of resistances that OD professional will encounter i.e. active
resistance is predominantly from the top management and leadership level, and
passive resistance which is found at lower level employees who receive orders.
He
further states that active resistance here is strenuous at top management and
leadership levels because they are old-timers in the organization and are the
architectures of the existing culture. Therefore, anything but their ideal
culture could be taken as hostile toward them personally. Also, there could be
an indirect resistance that distorts the OD message toward culture change
progress. Whereas, passive resistance is mainly found at lower level employees
who takes orders from the management and tends not to see the actual difference
of their actions or given orders if their daily activities are ultimately to
produce goods or services that predominantly characterize the organization. The
OD team needs to be careful and able to distinct between the existing culture
and its proposed ideal culture’s efficiency and effectiveness on the employees’
daily activities. No doubts that Information Technology (IT) is the ideal
organizational change today because it cuts inefficiency by increasing
effectiveness and spark growth.
Therefore,
it is imperative for the OD professionals to have a thoroughly thought through
mechanism of how they will cultivate the corporate culture and articulate the
differences and how to implement these changes. It is worthwhile to notice that
strengthened leadership and management with the empowered and skilled labor
will help to overcome the challenges of OD throughout changing environments and
transformations (Trignano, 2010). Understanding these factors will
help and strengthen the organization to accept and implement changes as they
come. The corporate culture change and alteration of its DNA should be within the
organizational goals, plan of action and vision that continuously produce
success from its DNA alteration that allows change and growth sustainably. The
OD team leader is the person who is charge of change and corporate DNA branding
should be capable of energizing and promoting the change force within the
organization to spark growth and success (Brown, 2011).
Reference:
Brown,
D. (2011). An experiential approach to organization development, 8th
Ed. Upper Saddle River, NJ: Prentice Hall.
Fagiano, D. (1994). Altering the
corporate DNA. Management Review, 83(12), 4.
Le
Page, M. (2011). The elusive gene: What defines life's building blocks?. New
Scientist, 210(2813), 31-32.
Trignano,
L. (2010). The change challenge: Guiding your team through transition. Financial
Executive, 26(9), 56-59.
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