Strategy is to put a plan of action by
adapting principles that are designed to accomplish a specific and or general
goal (Thompson, Strickland and Gamble, 2008). Therefore, an organization does
need a strategy that can define its mission, goals and strengths counter to its
opponents. In this day and age the advanced technology and constantly changing
markets have made it imperative for an organization to not only understand the
need to of strategy, rather its important for the organization to successfully
analyze and carry its daily activities.
A strategy that fits an organization
well helps to analyze its goals and mission by evaluating its past, current standing
and predicted future. It must be able to explain the current situation of the
organization by the management to be able to evaluate its marketing and
production conditions. A successful
strategy can give the organization a competitive edge over its rivals by
articulating new sources, transformation, and changing ways that can spur
growth. The right strategy must also be able to articulate a way forward and
how the organization can reach its destination by overcoming challenges step by
step and into transcending into daily details of the organizational activities
(Thompson, Strickland and Gamble, 2008).
A successful strategy must resonate
with employees of the organization and allow them all to function at their
respectful specializations with common end results that are in collaboration
with producing goods and services that will attract and please customers
effectively and efficiently. For example, the Coca-Cola illustration of its
strategic vision is the strategy designed to carry out operations, attain
desired goals, meet the performance and ultimately make profit that benefits
and felt by all (Thompson, Strickland and Gamble, 2008).
It is imperative for leadership and
management of any organization to understand and value the input of its employees.
Leadership should back up management and management should be the mediator
representing both the leadership and employees. A manager’s position is a
calculative and tricky position, always in need of a hands-on person with
people skills and experiences. Education alone cannot always transcend
management and leadership skills because people skills are not always taught in
the class, whether in the field or through hands on activities.
Therefore, any organization with
qualified managers will have competent management that represents people by
formulating ideas that are from the employees and such management if involved
in the strategy made by the leadership, will relate to employees’ input to such
strategy. For example, as Program Manager of my organization which is care
service based not for profit agency, we collect employees’ concerns and ideas
through supervision meetings to each employee once a week and or when an issue
arises. These concerns are carefully looked upon and studied by supporting data
because each shift employee has access to our data collections network where we
feed important daily data for each client’s/consumers. Their concerns are
always related to the presided incidents that involves either a client(s) or
fellow employees. As a member of the management team, we pushed for a strategy
that was not only client based, but rather also employees focused because they
are the one handling all the active and actual work of our care and services. It
is then that management becomes an empowering body to the employee’s and
supporting them to reach production with efficiency and effectiveness.
This is the process we use to
formulate a strategy that involves employees in the strategy planning. It is customized
to my organization, but it has the premise of involving employees as the one center
principles. This way the strategy is well known and communicated, employees are
committed; even after the financial meltdown of 2008 that shrunk the employees’
investments and stability of the organization, we are now stronger and moving
to the right direction (Thompson, Strickland and Gamble, 2008).
Leadership and management have high
stakes on the organizational strategy. Therefore, it is critical for leadership
and management to understand and value the input of its employees. This is done
by leadership backing up the management and management to be the mediator
representing both the leadership and employees. As Program Manager myself, a
manager’s position is a calculative and tricky position. A successful organization
is always in need of a hands-on person with people skills and experiences to
help strategize its daily functions. Education alone cannot always transcend
management and leadership skills because people skills are not always taught in
the class, whether in the field or through hands on activities.
The strategy is to have a competent
management that represents people by formulating ideas that are from the
employees. The strategy here is well known and communicated, employees are
committed; even after the financial meltdown of 2008 that shrunk the employees’
investments and stability of the organization, we are now stronger and moving
to the right direction (Thompson, Strickland and Gamble, 2008). The result of a
strategy that encompasses employees in the making gives them more
responsibilities and motivations to meet the desired goals.
My statement on "the right
strategy must also be able to articulate a way forward and how the organization
can reach its destination by overcoming challenges step by step and
transcending into details of the organizational daily activities” is an example
of employee based strategy (Thompson, Strickland, and Gamble, 2008).
The world is evolving with the people
in it. Technological advancement has made the world different and efficient day
by day. The successful organization will respond to this change and adapt
changes and challenges as they come. Therefore,
status quo is no-brainer in todays and tomorrows world. To put the
organizational strategy in to perspective, take a look at what the Xerox CEO,
Ursula Burns, when she said that the world is changing and therefore people and
organizations are also changing, organizations that resists to transform and
conform to the changes as they happen such organization will get stuck (Burns,
2012). This is prolonging of my statement that “I think the more willing a
company is to be flexible and realize that the strategy will be every changing
with the times. I am sure many companies had to adapt new strategies as
the economy began to suffer. When it did not rebound as quickly as some
may have hoped those strategies were again revisited…”
It is unfortunate that some companies
don’t see what many experts and professionals see. To them it is about the
dollar sign and the easy way is to maintain the status quo. This strategy is
prevalent in the public sector where profit margin and accountability are not
measured as same as the private sectors. But that doesn’t not mean that change
is not coming in the way also. It is coming and the earth is shifting beneath
them.
Also my statement that “Management
that is knowledgeable, flexible, and efficient possess the ability to adapt
their strategy as outside conditions change as well as internal process require
adjustments, will set an organization up for positive results” is resonating to
the contemporary changing organization. In case of Best Buy, it needs a visionary
leader with visionary strategies that can rescue it from its financial calamities.
The new CEO must be the leader with strategy that taps in team play, team building
and who is able to use his skills and experience to offshoot growth by exciting
employees, winning back customers, reaffirm the Best Buy brand (Yahoo Finance,
2012). He must not look only at imposing and shoveling ideas to the already
burned-out team/employees. He needs to understand the employees’ frustration
and what it takes to get back customer satisfaction. They are the ones going
implement his strategy and turn it into success. Therefore winning their hearts
and minds are the key factor for his strategy become successful.
A successful strategy will need to
involve the employees because in today’s world you need knowledgeable and
skilled employees to get the job done. Such strategy will make an organization
competitive especially when its employees know by heart their organization’s
strategy. If the employees participate in formulating the strategy, they will
know it well and most likely perform it well. Therefore, the job of leadership
is to envision the strategy and management to make sure the strategy is
productive can be made easier when employees know the strategy (Thompson, Strickland,
and Gamble, 2008). Of course strategies differ from one organization to another
just like corporate culture, strategy is unique also.
However, what makes a strategy a
winner is the strategy itself and communication used by the visionary leader
using the team and message he/she assembled. A strategy must include the
following steps, development of strategic vision mission and values, creating
purposes, creating a strategy to meet the goal that takes the organization in
the right direction, implementing the strategy and monitoring outcomes by
appraising performance also to initiate adjustments of changes as they become
apparent (Thompson, Strickland, and Gamble, 2008). This process of implementing
a strategy must carry a message of management’s aspirations for the direction
leadership wants the organization to be in the future. Some leaders set limits
and deadlines with clear set of goals to be achieved. The aim is for all
employees in the organization to know what is needed to be done in a set period
of time.
What Makes a Strategy a Winner? Think
of how global markets have changed and think about technology advancement with
constant changing environment? How can a company/organization stay competitive
in the market and what strategy can deliver? These are questions that a competitive
leader will need a team that can help him to answer and deliver. No single
person can deliver these questions by his/her own; it takes a team effort by
the team builder and team player to all pitch in and gets the job done with
assistance of a visionary leader who will articulate a working strategy. That
is leadership and that is a working progressive strategy in the constant
changing environment.
Reference:
Burns,
U., (2012). “If you don't transform,
you're stuck”: On the imperative to transform. Xerox CEO: By NPR staff. http://www.npr.org/2012/05/23/153302563/xerox-ceo-if-you-don-t-transform-you-re-stuck
Thompson,
A., Strickland, A., Gamble, J. (2008). Crafting and executing
strategy; The quest for competitive advantage: Concepts and cases, 17ed.
New York, NY: McGraw-Hill Irwin.
Yahoo
Finance. (2012). Best Buy names Carlson's Hubert Joly as new CEO to turn around
consumer electronics chain. http://finance.yahoo.com/news/best-buy-hires-joly-ceo-111702889.html
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